Delivery and Returns


Delivery Information

Shipping costs vary per order dependant on the items/number of items and is calculated and shown at checkout.

Processing times for all items are 1-2 weeks plus delivery time by standard Royal Mail delivery of 2-3 working days (This may vary if there ate times of delay within Royal Mail).

All items are made and shipped as quickly as possible within these times and a dispatch notice is sent to advise when items are being sent.

 

Returns and Refunds Information

You may return an item for a refund, the only exception is personalised items which are non refundable except in the case of an error on the item. 

All other items are eligible for refund. You are required to contact via the contact form shown on the contact us page and state you wish to return an item with 14 days of receipt.

You have 14 days from the date of notification stating a refund request to return the items and for them to be received. Once received a refund for the cost of the item will be processed so long as the item is returned in the same condition in which it was sent.

Return shipping must be paid by the customer.